Privacy Policy

1. Information We Collect

When you use this website, we may collect:

• Contact form data: name, email address, phone number (optional), and message content submitted through our contact form.
• Inquiry type: the topic you select when submitting an inquiry (buying, selling, relocation, etc.).
• Server and analytics data: IP address, browser type, operating system, pages viewed, referring URLs, and timestamps. Collected automatically via Cloudflare Web Analytics.
• Cookies: functional cookies used to remember your consent preference.

2. How We Use Your Information

• To respond to your inquiry or consultation request.
• To provide real estate services you have requested.
• To understand how visitors use this website and improve its content.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies

We use the following cookies:

• sw-cookie-consent (localStorage key): stores your Accept or Decline choice for analytics cookies. No expiry; persists until cleared by the user. Essential for consent management.

You can clear this preference at any time by clearing your browser's local storage, or by clicking Decline on the consent banner if it reappears.

4. Third-Party Services

The following third-party services may process data when you use this site:

• Schematic (form processing): contact form submissions are forwarded via Schematic's hosted form endpoint. Submissions are delivered to us by email. Schematic's privacy policy applies to that processing.
• Cloudflare Turnstile: bot protection service embedded in our contact form. Cloudflare processes a challenge token to verify you are human. See Cloudflare's privacy policy for details.
• Cloudflare Web Analytics: privacy-preserving analytics. Does not use cookies. Does not track individuals across websites. Processes anonymized traffic data on Cloudflare's servers.
• Google Maps: the embedded map on our contact page is served by Google. Google may collect data as described in their privacy policy.
• Google Fonts: typefaces are loaded from Google's servers and may involve Google recording your IP address and request.

5. Data Retention

Contact form submissions forwarded by email are retained by North Star Realty Group for up to 3 years for business correspondence purposes. Analytics data processed by Cloudflare is subject to Cloudflare's retention policies. Cookie consent preferences are stored locally in your browser until cleared.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: the right to request a copy of the personal data we hold about you.
• Rectification: the right to request correction of inaccurate data.
• Erasure: the right to request deletion of your personal data (subject to legal retention requirements).
• Portability: the right to receive your data in a portable format.
• Objection: the right to object to processing based on legitimate interests.
• California residents (CCPA): the right to know what personal information is collected and to opt out of any sale. We do not sell personal information.

To exercise any of these rights, contact us at hello@northstarrealtygroup.com.

7. Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

8. Security

This website is served over HTTPS. Contact form data is transmitted securely. We take reasonable precautions to protect your information, but no internet transmission is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted to this page with an updated date at the top. Continued use of the site after changes are posted constitutes your acknowledgment of the revised policy.

10. Contact

For privacy-related questions or to exercise your rights, contact us at: